Refund policy
At Outlecta, we want you to be satisfied with your purchase.
### 30-Day Returns
You can return any item within **30 days** of purchase for any reason, as long as:
- The item is in resalable condition (unused or minimal wear)
- Original packaging and documentation are included
- The item has not been installed or modified
### Full Refunds
- Full refund of the product price
- Refunds processed within 7 business days after inspection
- Original shipping is non-refundable
- Customer pays return shipping
### How to Return
1. Contact us at info@conceptsolutions.se
2. Provide your order number and reason for return
3. Receive return shipping instructions
4. Send item back with tracking
### Non-Returnable Items
- Items marked "final sale" or "as-is"
- Items returned after 30 days